An internet outage has interrupted service at numerous driver license offices and license plate agencies in central and western North Carolina, the N.C. Division of Motor Vehicles reported Wednesday. AT&T, which provides internet service for the N.C. Division of Motor Vehicles offices, reported the outage at approximately 12:15 p.m. The outage is affecting 35 driver license offices and license plate agencies in portions of the southern Triad, the Charlotte area and portions of the eastern mountains and foothills. NCDMV will attempt to reach out to customers to reschedule appointments at affected driver license offices.
Officials with AT&T are not sure what caused the outage but are working to restore service as soon as possible. The company did not have a timetable for when service could be restored. NCDMV officials are reminding people that many driver services, such as driver license and vehicle registration renewals, vehicle tax payments, and address changes, can be completed online without visiting an office. People can visit the official NCDMV website at MyNCDMV.gov, to learn if they can complete their business online.